- complaint
- complaint com‧plaint [kəmˈpleɪnt] noun1. [countable, uncountable] a written or spoken statement by someone complaining about something:
• Our sales assistants are trained to deal with customer complaints in a friendly manner.
• a letter of complaint
complaint about• Thousands of customers have made complaints about the bank's Internet banking service.
2. [countable] LAW a statement made by a person bringing a case or making a claim in a court of law, stating the facts upon which the case or claim is based3. [countable] LAW a statement made by one person against another in a legal case, either in a court or to an officer of the court:• The defence counsel pointed out that the complaint had not been served until 14 February this year.
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complaint UK US /kəmˈpleɪnt/ noun► [C] a written or spoken statement in which someone says that somebody has done something wrong or that something is not satisfactory: lodge/make/receive a complaint »The council has said that it received complaints but that it cannot disclose details.
deal with/handle complaints »They have an efficient system in place for dealing with customer complaints.
complaint about sb/sth »The gas company has promised to investigate the man's complaint about a quarterly bill for £1,500.
complaint against sb/sth »Complaints against an employment agency should be made to the Employment Agencies Standards office.
► [C or U] the act of complaining, or a reason for someone to complain: »The biggest complaint about the new proposal is that it could increase costs.
cause/grounds for complaint »On this occasion, shareholders have little cause for complaint.
»We have received several letters of complaint.
► [C] LAW a formal statement that someone has harmed somebody else or done something illegal, which must be proved in a court of law: file/lodge a complaint »A complaint alleging financial wrongdoing was lodged with the district attorney's office.
Financial and business terms. 2012.